Newpek FAQ — Your Complete Guide to Frequently Asked Questions

Joining a Newpek Tournament: Newpek hosts leaderboard tournaments every week and on special occasions. To participate, go to the "Promotions" page, click "Join" on an active tournament — your score will start counting from that point.

• Points Calculation: Rules vary by tournament. Typically, you earn 1 point for every ৳100 wagered. Some tournaments award points based on your win ratio.
• Leaderboard: Updates in real time. The top 10 players receive special rewards — cash, free bets, or free spins.
• Prize distribution: Winnings are credited directly to winners' accounts within 24 hours of the tournament ending.
• Eligibility: Any member with an active account and at least one placed bet can join. In most cases, no separate registration is required.

Full tournament terms and conditions are listed in the event details — make sure to read them before joining.

Newpek's Single Account Policy: At Newpek, each individual is allowed only One Account Approved. Opening multiple accounts using the same mobile number, the same NID, or the same device is strictly prohibited.

• For family members: Two people living at the same address may each hold a separate account, provided their mobile numbers, national ID cards, and payment methods are entirely different.
• Same IP or device: Using two accounts from the same device will be automatically flagged by the system. If this applies to you, please notify support in advance.
• Penalties: Violating this policy may result in both accounts being permanently closed and all bonuses being forfeited.

Withdrawal process (step by step):

• Step 1: Log in to your account → go to "Financial Transactions" → select "Withdraw".
• Step 2: Select your payment method — bKash, Nagad, or Rocket.
• Step 3: Enter the amount (minimum ৳500, maximum ৳2,00,000 per day).
• Step 4: Verify with the OTP.

Time: General Inquiries 5–15 Minutes Processing times may be slightly longer between midnight and 6 AM.

• For your first large withdrawal (৳10,000+), NID verification may be required — this is typically completed within 24 hours.
• Wagering requirements must be met before withdrawing any winnings from a bonus.
• Up to 3 withdrawal requests per day are free of charge.

Newpek Welcome Bonus Details: On your first deposit after registration, Newpek gives you a 150% bonus of up to ৳15,000.

• Example: Deposit ৳5,000 and receive a ৳7,500 bonus. Your total balance will be ৳12,500.
• How to claim: No extra steps needed. Simply create an account and make your first deposit — the bonus will be credited automatically.
• Minimum Deposit: A minimum deposit of ৳500 is required to qualify for the bonus.
• Wagering requirement: The bonus amount can be withdrawn after it has been wagered 10 times.
• Validity: Wagering requirements must be completed within 30 days of receiving the bonus.
• Eligibility: Valid for both Sports Betting and casino games.

This bonus is available to each new member once only. Reload bonuses are available on subsequent deposits.

Newpek minimum deposit: The minimum amount may vary slightly depending on the payment method.

• bKash: Minimum ৳200
• Cash: Minimum ৳200
• Rocket (Dutch-Bangla): Minimum ৳300
• Bank Transfer: Minimum ৳1,000

For the Welcome Bonus: A minimum deposit of ৳500 is required; otherwise the bonus will not apply.

• Maximum single deposit: ৳50,000
• Daily maximum deposit: ৳2,00,000
• No deposit fees — Newpek charges zero service fees.

Newpek VIP Program — levels and benefits: Loyalty points accumulate with every bet. As your points grow, so does your level.

• Bronze (0–500 points): Basic benefits, welcome bonus.
• Silver (501–2,000 points): 5% cashback, fast withdrawals, weekly free bets.
• Gold (2,001–10,000 points): 8% cashback, a dedicated support agent, and a monthly reload bonus of up to ৳5,000.
• Platinum (10,001+ points): 12% cashback, dedicated account manager, invitation-only tournaments, instant withdrawals.

Points Calculation: Earn 1 point per ৳100 on Sports Betting, and 1 point per ৳50 on casino games.

• Points can be redeemed for free bets or cash.
• Once a level is achieved, it is maintained for the following 3 months.

You can view your VIP status and points balance on the "Rewards" page.

Newpek Mobile App — Download & Installation Guide:

• Android: Go to Newpek's "App" page → Download the APK file. Before installing, enable "Install from Unknown Sources" in your phone's settings (Settings → Security → Unknown Sources).
• iOS (iPhone): Search for "Newpek" on the App Store, or use the link on the "App" page.

Installation Steps (Android):

1. Go to the App page and tap the "Download APK" button.
2. Once the download is complete, open the file.
3. Tap the "Install" button.
4. Once installed, tap the app icon and log in with your mobile number and password.

App Highlights:

• Fingerprint login — no need to type your password every time.
• Push notifications — get instant alerts for match starts, bet results, and bonus updates.
• The app loads significantly faster than the website.
• App users receive exclusive "app-only" bonuses.

Just 28 MB — runs on any Android 5.0+ device.