Your privacy matters deeply to us at Newpek. This policy clearly outlines what information we collect, why we collect it, where it is stored, and what rights you have. No fine print, no hidden clauses — everything laid out in plain language.
The entity operating Newpek (newpek.app) sets out through this privacy policy how we collect your personal data, the purposes for which it is used, and the measures taken to keep it secure. This policy applies to the Newpek website, mobile app, and all digital services.
Newpek believes privacy is a fundamental right. That's why we collect only what's necessary and nothing more. Our entire data management process follows international data protection standards.
By using Newpek's services, you agree to this Privacy Policy. If you have any questions, please contact our support@newpek.appto get in touch.
Newpek only collects information that is genuinely necessary to provide you with our services. Here's a breakdown across three categories:
| Data Type | What Information We Collect | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Age verification and identity confirmation |
| Contact Information | Mobile number, email address | Account communications, OTPs, and important notifications |
| Financial Information | Mobile banking number, transaction history | Processing deposits and withdrawals, and ensuring financial security |
| Technical Information | IP address, device information, browser information | Security monitoring and fraud prevention |
| Usage Data | Game history, bet data, and session information | Service improvement and responsible gaming monitoring |
Importantly, Newpek never collects — and has no need to collect — your full bank account number, card number, or PIN.
Newpek uses the information it collects only for specific, defined purposes. No data is ever used arbitrarily or unnecessarily.
Newpek may occasionally use your information to send promotional messages. You can opt out of these at any time through your account settings.
Newpek follows the highest industry standards to protect your data. Our security is not a single layer — it is built across multiple layers:
Keep in mind, however, that no organization can guarantee 100% security on the internet. Do your part: use a strong password and never share it with anyone.
Newpek does not retain data longer than necessary. Retention periods vary depending on the type of information:
After the retention period, data is securely deleted or anonymized.
The Newpek website and app use cookies and similar technologies. Cookies are small data files stored on your device that help enhance your experience.
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain parts of the site.
Newpek's services are strictly for users aged 18 and above. We do not knowingly collect any information from individuals under the age of 18.
Should any minor's data inadvertently enter our system, we will delete it immediately and close the associated account. If a parent or guardian suspects their child is using Newpek, please contact our support team right away.
As a Newpek member, you have the following rights over your own data:
The right to know what personal data we hold about you.
Request corrections to any inaccurate or outdated information.
The right to request deletion of your data under specific circumstances.
The right to restrict how your data is processed in certain cases.
Download your data in a readable format.
To object to the use of your data for specific purposes.
To exercise these rights support@newpek.appSend us an email or reach out via live chat. We typically respond within 30 business days.
This privacy policy may be updated from time to time as Newpek grows or when required by law. Members will be notified of major changes via email or in-app notification. Minor changes will be reflected by updating the revision date on this page.
For any privacy-related questions, complaints, or requests to exercise your rights:
Data Privacy Email: support@newpek.app
Live Support: Available 24/7 in Bangla — chat via the app or website.
Protection at every level — not just in words, but in practice
256-bit encryption is active throughout the entire journey of your data — from your phone to Newpek's servers. No one can intercept it along the way.
Your name, phone number, or transaction details are never shared with advertisers or data brokers. This is a non-negotiable policy at Newpek.
Every year, independent security experts conduct a full audit of Newpek's entire system. Any vulnerabilities identified are addressed immediately.
View, correct, or delete your personal information — all on your own terms, without any complicated process.
Newpek complies with international data protection standards. Global best practices are reflected in every aspect of our data management.
A specially trained support team is always on hand to handle any data-related questions or complaints.
What new members often want to know
Your privacy is our top priority at Newpek. Over 500,000 Bangladeshis are already enjoying the platform safely — start your journey today.