Newpek Terms & Conditions — Complete Usage Policy for Bangladesh's Online Betting Platform

1Introduction & Definitions

Newpek (hereinafter referred to as "we", "the Platform", or "the Site") is an internationally licensed online betting and gaming platform. These Terms & Conditions constitute a legally binding agreement between you and Newpek. By accessing the newpek.app website or mobile app, you are deemed to have automatically accepted these terms.

Key terms used throughout this document: "Member" refers to any registered user; "Balance" refers to the actual funds in your account; "Bonus Balance" refers to promotional funds; and "Wagering" refers to the total amount required to be wagered before a bonus can be withdrawn.

2Eligibility & Age Requirements

The following conditions must be met to open an account and use Newpek's services:

• You must be 18 years of age or older. Opening an account or participating in any game is strictly prohibited for minors.
• You must reside in a region where online betting is legally permitted.
• Your account is for personal use only — placing bets on behalf of a business or third party is not permitted.
• Each individual may hold only one account. If multiple accounts are detected, all accounts will be closed.
• Members are solely responsible for ensuring that their use of the service is lawful in their jurisdiction.

3Account Rules

When creating an account on Newpek, you must provide accurate and truthful information. Incorrect details in your name, mobile number, or date of birth may result in your withdrawal being put on hold.

You are solely responsible for the security of your account. Do not share your password with anyone. You are accountable for all activity carried out under your account, unless it is proven that the account was compromised due to a fault on Newpek's part.

• Newpek strongly recommends enabling two-factor authentication (2FA) to secure your account login.
• If you notice any suspicious activity, report it to support immediately.
• A copy of your National ID or passport may be required for account verification.
• Withdrawals over ৳10,000 may be held until verification is complete.

4Deposit & Withdrawal Policy

Newpek currently supports transactions via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

Withdrawals must be made to the same mobile number used for the deposit. If you wish to withdraw to a different number, additional verification may be required.

5Bonus & Promotion Terms

Newpek offers a variety of bonuses and promotional offers. Each offer has its own terms and conditions, which must be read before acceptance. General bonus policies are outlined below:

1. Wagering requirements must be met within a specified time period after the bonus is claimed.
2. Welcome bonus wagering is typically 15–30x the combined total of the deposit and bonus amount.
3. Bonus balance cannot be withdrawn directly — it converts to your main balance only after the wagering requirement is met.
4. Multiple bonuses generally cannot be combined at the same time unless explicitly stated in the offer.
5. Newpek reserves the right to cancel or modify any bonus offer at any time.
6. If fraudulent activity is detected in connection with bonus use, the bonus and any associated winnings will be forfeited.

6Sports Betting Rules

The following rules apply when placing Sports Betting on Newpek and cover all sports equally, including cricket, football, and kabaddi:

• Once a bet is confirmed, it cannot be cancelled — unless a Cash Out option is available.
• If a match is abandoned or shortened, bets will be settled in accordance with Newpek's own rules.
• Newpek reserves the right to void any bet placed at incorrect odds due to a technical error.
• Bets may be held under investigation if match-fixing or the use of insider information is suspected.
• Newpek is not liable for any issues arising from internet latency during live betting.

Maximum payouts for single bets and accumulator bets are set individually per market. In general, single bets can yield a maximum payout of up to ৳5,00,000.

7Casino Games Policy

Newpek's casino section offers slots, Live Casino, table games, and much more. These games are developed and operated by third-party software providers.

• All game outcomes are determined by an RNG (Random Number Generator) — completely impartial and verifiable.
• If a game is interrupted mid-play due to a technical fault in the gaming software, the bet will be refunded.
• In Live Casino, the dealer's decision is final. However, if an obvious error occurs, contact support immediately.
• If a user's internet connection is lost, the game outcome will stand as it would have been.

8Prohibited Activities

The following activities are strictly prohibited when using Newpek's services:

1. Creating multiple accounts or using another person's account.
2. Deliberately placing opposing bets to circumvent bonus terms (arbitraging).
3. Placing bets using automated software, bots, or scripts.
4. Using the platform for the purpose of illegal money laundering.
5. Using insider information or engaging in match-fixing.
6. Harassing other members or attempting to breach the platform's security.

9Data Protection & Privacy

Newpek takes your personal information extremely seriously. Our full Privacy Policy is available on a separate page. In brief:

• Your information will never be sold or shared with third parties without your consent.
• Newpek may be required to disclose information to government authorities when legally obligated to do so.
• All data is secured with 256-bit SSL encryption.

Learn More Privacy Policy Please read this page.

10Responsible Gaming Policy

Newpek believes betting is a form of entertainment, not an addiction. That's why we actively promote responsible gaming. The following tools are always available to every member:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily lock your account for a set period.
• Reality Check: Automatic reminders at regular intervals.
• Loss Limit: Betting is automatically suspended once a set loss amount is reached.

To learn more Responsible Gaming View the page.

11Account Closure & Suspension

Members may close their account at any time by contacting support or submitting a request through account settings. Any remaining real-money balance will be refunded prior to closure (subject to applicable wagering conditions).

Newpek may temporarily or permanently close an account in the following circumstances:

• Any violation of the Terms & Conditions.
• Suspicion of fraud or dishonest activity.
• Creating an account using false information.
• Concerns related to financial security.

12Changes & Contact

Newpek reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes via email or in-app notification. Continued use of the service after any changes constitutes acceptance of the updated terms.

Contact us for any questions or complaints: